Where the service charge you pay on a bill really goes…
I spoke to a friend one time about the service charge we are paying towards the bill at the end of a meal.
He works in hospitality himself and what he had to say was very interesting.
Of the 10% service charge we are paying for the bill, only about 1.75% actually goes to the staff at the end of the month.
The companies take the service charge and put it towards all their expenses. Staff housing, Dewa, transport, medical and Etc.
So my question is, is it really fair that we pay service charges when these staff get minimum wages and the companies take this money to cover all their expenses?